Partner Agreement Overview

Why partner agreements are required

Partners may receive pricing, scripts, demos, partner packs, client details, technical information, commission structures or onboarding material. Before that happens, vKloud may require a short-form confidentiality undertaking or a full partner agreement.

What the agreement protects

• confidential information, pricing, scripts and proposals
• client leads, prospects and business opportunities
• VPStacks, Stacker concepts, stack designs and technical methods
• sales material, demos, onboarding material and partner packs
• brand use, marketing claims and public representations
• personal information and client records
• system access, credentials, dashboards and private links

Short-form first contact

For early conversations, vKloud may use a short-form first-contact undertaking. It is designed for people who enquire, message “partner”, attend an intro call, or receive limited preliminary information.

Full partner agreement

Before receiving deeper pricing, scripts, commission information, demos, client details, partner packs or technical information, partners may be asked to accept the full Business Partner Confidentiality, Non-Disclosure, Non-Circumvention and Working Relationship Agreement.

Default partner authority

• If a wider role is not approved in writing, the partner is treated as a Referral Partner only.
• No partner may bind vKloud, accept money for vKloud, promise service delivery, promise acceptance, promise legal compliance, provide technical guarantees or alter vKloud terms unless approved in writing.
• Commission, referral fees, reseller margins, account rights and territory rights must be approved separately in writing.

Private onboarding documents

The website provides a public overview. Full agreements, schedules, checkboxes, signature blocks and internal onboarding documents are not published as general website copy.