Privacy Policy

Last updated: 16 June 2026

This Privacy Policy explains how Proniit Cloud handles personal information when visitors use this website, create orders, request support, use Chatwoot live chat or deploy hosted services and VPStacks™.

1. Information we may collect

We may collect contact details, billing details, support messages, service configuration details, domain information, usage logs, security logs, payment references and information submitted through forms, chat, email or the client area.

2. Why we use information

We use information to provide hosting and managed services, create client accounts, process orders, respond to support requests, protect systems, improve reliability, send service notices and meet legal or accounting obligations.

3. POPIA-aligned handling

Where South African data protection law applies, we aim to process personal information lawfully, fairly, securely and only for appropriate service-related purposes.

4. Cookies, analytics and live chat

The site may use essential cookies, privacy-friendly analytics and the Chatwoot live chat widget to help visitors contact Proniit Cloud and improve service experience.

5. Contact

Privacy enquiries: info@proniit.com. Support enquiries: support@proniit.com.

Note: This is a working website policy template. Have a South African legal professional review it before final use.