Information we collect
vKloud may collect information needed to respond to enquiries, manage accounts, provide hosting or managed services, process orders, support clients, evaluate partner opportunities, register leads and maintain business records.
- contact and business details
- billing, account and support information
- communications and enquiry details
- partner, referral and lead information
- technical identifiers and service-use information
How we use information
- to respond to enquiries and support requests
- to provide hosting, apps, managed products, connectivity or VPStacks
- to manage billing, accounts, client onboarding and service records
- to assess partner enquiries and referral leads
- to protect systems, prevent abuse and enforce acceptable-use rules
- to meet legal, security and operational requirements
Partner and referral enquiries
Where a person applies or enquires as a partner, vKloud may use the submitted information to assess fit, communicate about onboarding, record partner activity, manage referrals and apply partner or commission terms.
Security
vKloud uses reasonable technical and organisational measures to protect information. No public website or internet-connected system can be guaranteed perfectly secure, so users and partners must also protect credentials, private links and access details.
Your requests
You may contact vKloud to ask about access, correction, deletion, objection or opt-out requests relating to personal information where applicable.
Contact
Privacy-related enquiries can be sent to support@proniit.com.